Shayne from Custom Outdoor Creations had a problem that most small businesses wish they had – he was getting far too many calls and enquiries about his product.
Whilst this is of course great, Shayne found it was interrupting his ability to work productively through the day. We needed to find a solution in which his web site made doing business better for him.
We established that the biggest motivating reason for a customer to call was to construct a quote and get a rough price indication for what they wanted. Each Cubby House has different options and variations that the customer can choose from to customise or add different features.
The outcome was ‘Build a Cubby’. We consulted with Shayne and created a quoting system that sits within his website. Potential customers who visit the site can now customise a cubby house and get an instant price. All of the variations and prices are easily managed and changed through the Dashboard by Shayne.
To ensure that Shayne still had the ability to capture enquiries, visitors must input their email address to be able to recieve the quote. This all gets added to a database that can be followed up by the Custom Outdoor Creations team as required.
This new system, coupled with a fresh new site and ongoing support from Glue Digital, has helped make doing business online easier for the team at Custom Outdoor Creations.
Check out the new site and their fantastic range of products at www.customcubbies.com.au.