Maintenance and Support

    Peace of mind with Glue Digital

    Peace of mind is not always something you can put a price on when running a business, but with Glue Digital we believe you can, from only $29 per month.

    You can have the comfort of ensuring your website is running efficiently, that it is safe and there is always a backup kept somewhere safe.

    Once your website is live and fully functional, the fun doesn’t end there. Firstly, to keep your site running smoothly it does require routine maintenance. This includes updates to the core software, any plugins you are using as well as monitoring for any changes such as the loading speed of your site. Secondly, your website will always require some changes or updates to the content. Whilst we build with a system and a method to put you in control of your site, there still may be times you want us to step in and do some work for you.

    Glue Digital’s maintenance packages include these services as well as options for updates, off-site backups and digital engagement reporting on a monthly basis. We keep it simple- either the basics to get you by, or the full works including 2 hours of site updates and content changes each month.

    Why use Glue Digital

    Why use Glue Digital

    Why use Glue Digital?

    Something we pride ourselves on is that we can communicate with our clients without feeling the need to include a lot of technical jargon. We even think of ourselves as ‘geek to English’ translators so you can trust that you won’t get confused.

    Its personal

    It’s personal.

    Automation has its place, but when it comes to the safety and efficiency of your website we believe that full human interaction and attention is required. Each month we will manually check each individual site to ensure all is exactly as it needs to be.

    We are Proactive

    We are Proactive.

    Our maintenance plans are based on preventing issues with your site, and not only being ready if they ever occur. We run the backups, but we also do what we can to prevent any issues occurring in the first place. We are proactive, not reactive.

    Basic

    $29 / month

    $299/year

    The Works

    $99 / month

    $999/year

    Core Updates and Maintenance
    Core Updates and Maintenance
    We keep the engine of your website up-to-date and running smoothly   
    Weekly Off-Site BackUp
    Weekly Off-Site BackUp
    This is a full copy of your site (both files and databases) to a separate ‘off-site’ location.   
    Broken Link Scans
    Broken Link Scans
    Each month we will scan your site, correct any broken links (to keep Google happy) and report any issues to you.   
    Security LockDown
    Security LockDown
    Minimising threats to your site by regularly monitoring for malware as well as ‘locking it down’ against any threats.   
    Uptime Monitoring
    Uptime Monitoring
    We monitor your site in case it goes ‘offline’, so we can quickly jump in and fix it. 
    Digital Engagement Reporting
    Digital Engagement Reporting
    Each month we produce a simple to understand report that analyse the traffic and behaviours of visitors to your site. 
    Site Restoration Guarantee
    Site Restoration Guarantee
    If for any reason your site is compromised we will restore it from the latest backupat no extra cost. 
    Site Updates and Content Changes
    Site Updates and Content Changes
    Monthly support hours allocated to minor changes, updates to content and changes to graphics.2 hours
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    Things You Need To Know:

    For us to look after this for you, we will need full administration access to your WordPress site as well as your hosting control panel. The hours assigned to updates and content changes each month do not cover major functionality additions to your website, and they don’t roll over if they are unused.

    FIND OUT MORE

    Need some help? We’d love to chat with you and talk about what we can do.

    Phone us on: 0410 336 475 | |